Volunteer Ombudsmen Look-Out for the Elderly

In the state of Florida, a long-term care ombudsman is a trained volunteer that advocates for senior citizens and assists in improving the quality of life of residents in long-term care facilities. Volunteer ombudsmen work with patients in long-term care facilities, such as nursing or assisted-living homes, to identify and investigate common issues that residents may be facing. This allows the ombudsman program to advocate for residents of these facilities and help improve their lives. Ombudsman volunteers are trained to listen to the concerns and problems of residents and to make them feel heard. However, certified volunteer ombudsmen receive additional training that allows them to investigate residents’ concerns and help resolve them. These volunteers come from all walks of life but share one common goal: helping improve the quality of life of senior citizens living in long-term care facilities.